Class Resources — AI for BAs

You can paste a screenshot directly into the tool — no need to describe what's on your screen. For many people this was the biggest eye-opener.

"I wish I'd known — I could have used it to role-play difficult conversations." Most people hadn't tried it. Now you know it's there.

You can push back, redirect, ask follow-up questions, and steer the output. The more you engage, the better the result.

This is the difference between single-shot prompting (one prompt, take what you get) and multi-shot prompting (an ongoing back-and-forth where each exchange sharpens the result). Think of it less like Googling and more like briefing a smart collaborator.

Personas that might have taken hours to research, write, and design can be drafted in minutes. With image generation, you can give them a face too — useful when you're moving fast or don't have a dedicated research team.

AI models are trained on human-generated data, which means they inherit human biases. But AI can also help surface your own blind spots. Try asking "What am I missing?" or "Who might be left out of this?" — a surprisingly powerful prompt.

This is partly prompting skill, partly mindset shift. AI has built-in variability — we looked at what's happening under the hood (temperature, probabilities). That same variability becomes a strength in persona work.

Version control — some strategies were shared in the room; ask if you missed them.

Code → another tool — generating a PlantUML diagram means leaving the AI environment to render it.

Copilot + PlantUML — results varied by participant. Try asking Copilot directly why — different orgs may have different setting lockdowns.